(a) Each county shall have in operation an enhanced 9-1-1 system.
(b) If implementation is preceded by cooperative planning, the enhanced
9-1-1 system required under subsection (a) of this section may
operate as part of a multicounty system.
(c) (1) Services available through a 9-1-1 system shall include police, fire
fighting, and emergency ambulance services.
(2) Other emergency and civil defense services may be incorporated into the
9-1-1 system at the discretion of the county or counties served by
the 9-1-1 system.
(d) (1) The digits 9-1-1 are the primary emergency telephone number in the
9-1-1 system.
(2) A public safety agency whose services are available through the 9-1-1
system:
(i) may maintain a separate secondary backup telephone number for emergency
calls; and
(ii) shall maintain a separate telephone number for nonemergency calls.
(e) Educational information that relates to emergency services made
available by the State or a county:
(1) shall designate the number 9-1-1 as the primary emergency telephone
number; and
(2) may include a separate secondary backup telephone number for emergency
calls.
(f) (1) Each public safety answering point shall notify the public safety
agencies in a county 9-1-1 system of calls for assistance in the
county.
(2) Written guidelines shall be developed to govern the referral of calls
for assistance to the appropriate public safety agency.
(3) State, county, and local public safety agencies with concurrent
jurisdiction shall have written agreements to ensure a clear
understanding of which specific calls for assistance will be referred
to which public safety agency.
(g) Counties, other units of local government, public safety agencies, and
public safety answering points may enter into cooperative agreements
for the allocation of maintenance, operational, and capital costs
attributable to the 9-1-1 system.
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