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State Statutes - Idaho - Title 41 - Chapter 13 - 41-1330
Idaho Statutes
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41-1330 - FAILURE TO MAINTAIN COMPLAINT HANDLING PROCEDURES
Every
authorized insurer shall maintain a complete record of all the complaints
which it has received since the date of its last examination under section
41-219, Idaho Code. This record shall indicate on a state by state basis, the
total number of complaints, their classification by line of insurance, the
nature of each complaint, the disposition of these complaints, and the time it
took to process each complaint. For purposes of this section, "complaint"
shall mean any written communication primarily expressing a grievance.
 
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