Idaho State Statutes - Idaho Attorney Directory

(1) In addition
to any other requirements of this chapter, the residential care or assisted
living facility shall provide a procedure approved by the licensing agency for
immediate response to incidents and complaints. This procedure shall include a
method of assuring that the administrator or designee has personally
investigated the matter, and that the person making the complaint or reporting
the incident has received a response of action taken or a reason why no action
needs to be taken. In the case of anonymous complaints, the administrator or
designee shall document the action taken or a reason why no action needs to be
taken.
(2) In order to assure the opportunity for complaints from the residents,
the neighborhood, and the community to be made directly to the administrator
or designee, each facility shall, within a reasonable period of time, meet
with a complainant.

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